Frequently Asked Questions

  1. What is credential clothing?
  2. What is institutional mixed clothing
  3. What is the minimum purchase?
  4. What size bales do you ship?
  5. Do you ship unbaled merchandise?
  6. Do you ship freight collect?
  7. Do you accept credit cards?
  8. Do you accept payment via letters of credit?
What is credential clothing?
Credential clothing is untouched, unsorted original collection used clothing in exactly the same form as it was donated.
What is institutional clothing?
Institutional clothing is unsorted clothing collected by a charitable institution.  It is a mix of unsold clothing from the institution's shop and fresh donations.
What is the minimum purchase?
We ship in full containerload quantities. 40 ft hicube containers are the most economical to ship, but we also ship in 20 ft containers for smaller orders.
What size bales do you ship?
We sell graded used clothing in small bales of 100 lbs (45 kgs)  up to 180 lbs (82 kgs) and also in big bales of about 1000 lbs (450 kgs) depending on your market needs. Institutional mixed clothing is baled in sizes ranging from 900 lbs (400 kgs) to 1200 lbs (550 kgs). Credential bales are the same size as Institutional, but are packed in original collection bags.
Do you ship unbaled merchandise?
Yes. We ship unbaled credential used clothing.
Do you ship freight collect?
Yes. As long as the shipping line accepts freight collect for your destination port, we can ship on a freight collect basis.
Do you accept credit cards?
No. We do not accept any credit cards.
Do you accept payment via letters of credit?
Yes, as long as all banking costs are assumed by the opener of the Letter of Credit and the L/C is confirmed by a major American bank.

Please contact us if we didn't answer your question here.

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